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If a commercial invoice is submitted through an LC, when must it be uploaded to the system
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If a counterparty (UAE company) joins in a later phase, but we already have invoices with them during the applicable period, what must we do to avoid missing those invoices?
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If a customer pays less than the invoice total due to penalties, LDs, or retention, does the system flag this as a discrepancy?
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If a deduction is treated as a price adjustment, do we issue a credit note through the system? What is the deadline and customer confirmation process?
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If a single order is delivered across multiple shipments, should we issue one total invoice or separate invoices per shipment?
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If an error is identified post-submission, or if a client rejects an invoice, can we cancel or amend the invoice directly, or is a credit note required? Are there strict time limits?
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If an invoice is emailed to the client today, must it be uploaded to the system on the same day?
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If changes are made to an invoice, such as the client name, project name, invoice date, or other details, will a Credit Memo be required, followed by the issuance of a new invoice?
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If customer delays issuing the invoice, is there a specific cutoff date before the invoice is automatically cancelled or rejected?
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If the customer name is not found after entering the TRN, what should we do? Do we need to register or upload new customers, or is the TRN sufficient?