Question:
I am unable to proceed with an application or obtain access tokens. Does the application require approval from Tax Star, and what should I do if I encounter this issue?
Answer:
Some applications may require approval from the Tax Star team before they can obtain access tokens. If your application is pending approval or you are unable to proceed with the integration, please contact the Tax Star support team for assistance.
Once the application has been approved by our team, please try again and confirm whether you can proceed with the integration and obtain access tokens. If the issue persists, contact our support team for further investigation.
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